Module 1 – Psychology of Leadership
- Apply the concepts of anchoring and adjustment to supervision.
- Identify behavioral changes that may occur when stress is introduced to the decision-making process.
- Identify causal factors relating to stress in the work environment.
- Relate various heuristics to the application of leadership principles.
- Relate concepts of automatic and controlled behaviors.
Module 2 – Leadership and Command, a Comparison
- Define the meaning of leadership and command.
- Compare and contrast behavioral traits between leaders and commanders.
- Develop strategies to blend traits of leaders and commanders.
- Evaluate the importance of each of the traits described in the module and relate them to positions in your current agency.
Module 3 – Operational Planning
- Develop goals and objectives for an operational plan.
- Identify the steps in operational planning.
- Utilize Gantt charts as planning and operational tools.
- Develop key points when constructing policies relating to operational planning.
Module 4 – Communications
- Recognize the various communications platforms utilized by law enforcement leaders.
- Identify the basics of the communication process.
- Recognize the various barriers to effective communication.
- Through sample exercises, construct a memo related to each of the four types of memos.
- Identify the positive and negative aspects of email as a communication tool.
Module 5 – Problem-Solving
- Identify the manager’s role in problem solving.
- Create a mental checklist for problem-solving.
- Create an organized format to identify problems and their underlying causes.
- Recognize why problem-solving initiatives fail.
- Through classroom activities, develop problem-solving methodologies.
Module 6 – Delegation
- Identify the importance of delegation.
- Recognize when and why you should delegate.
- Recognize common barriers to delegation.
- Consider what types of tasks are best to pass on to others.
- Consider the accountability factors in delegating tasks.
- Develop situational comprehension to evaluate impact of decisions on the department and public perception.
- Assign priorities when dealing with multiple tasks.
- Recognize the need to delegate to other personnel when applicable.
Module 7 – In-Basket Activities
- Develop situational comprehension to evaluate impact of decisions on the department and public perception.
- Assign priorities when dealing with multiple tasks.
- Recognize the need to delegate to other personnel when applicable.
Module 8 – Managing Organizational Change
- Identify internal and external environments that require change.
- Develop a systematic way of asking questions to determine the need for change.
- Analyze how change affects the internal and external dynamics of a police department.
- Develop lists of reasons why change fails.
- Through example scenarios, develop strategies to address various changes that may be required in police agencies.
Module 9 – Dealing with Organizational Diversity
- Identify generational cultures within law enforcement agencies.
- Compare and contrast differences and similarities between the cultures.
- Identify characteristics of Generation Y (Millennials).
- Create motivational strategies for Millennials.
- Create action plans to bring diverse generations together to support the mission of the agency.
Module 10 – Performance Evaluations
- List the common problems relating to performance evaluations.
- Identify common rating characteristics and how they may affect performance and morale.
- Associate common rating errors to current evaluations.
- Create ideas on how to rethink the way evaluations are completed and managed.
- Compare and contrast various ways to create a performance development plan in association with evaluations.
Module 11 – Strategic Planning
- Identify the purpose of strategic planning.
- Develop vision and mission statements for a law enforcement unit.
- Utilize the key steps of the strategic planning process.
- Formulate a S.W.O.T. analysis for a unit within a law enforcement agency.
- Determine timelines of a strategic plan.
Module 12 – Shared Leadership
- Differentiate between top-down and shared leadership concepts.
- Acquire the key steps of shared leadership.
- Gain working knowledge of suggestion, job, and high involvement.
- Learn how to break down barriers to shared leadership.
- Evaluate how shared leadership may apply to your agency.
Module 13 – Summary Exercise
- Create a training presentation relating to one topic area covered in the course.
- Develop training and presentation skills.
- Experience collaboration between peers and explore the sharing of ideas.