Supervisory Roles and Situational Leadership
- List the technical, human, and conceptual skills every police supervisor must possess and apply to be effective.
- Identify and understand strategies to address the critical shift of going from an officer to a supervisor.
- Identify management strategies to develop your staff.
Flexibility and Effective Supervision
- Identify how to handle the subordinate who is skilled but not motivated.
- Identify the critical times a supervisor must spend with employees.
Legal Aspects of Being a Supervisor
- List and define the differences in application between patterns, practice, and policies.
- List and explain vicarious and civil liability.
- List and explain acceptable policies and procedures and their application.
- Effective use of training and simulations to minimize liability.
Hostile Working Environment
- Identify and give examples of how sexual harassment impacts the work environment.
- Dispel myths about sexual harassment for supervisors and officers.
- Create a workplace that discourages and deals effectively with sexual harassment.
Measurable Standards of Performance
- Understand the purpose of performance evaluations.
- List the steps in rating an employee objectively.
- Design and conduct an effective performance evaluation system that avoids common errors.
Managing Marginal and Problem Employees
- Identify clear standards for performance and set goals.
- Identify day-to-day coaching to maintain performance improvement.
- Understand the importance of documentation.
Discipline as a Supervisory Tool
- Identify the steps in progressive discipline.
- Identify progressive case law.
- Identify best practices in progressive discipline.