High Impact Supervision

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Course Description

MPOETC Credits: 9.0

The transition from being a line officer to a supervisor requires a specific mind and skill set. The Penn State Justice and Safety Institute (JASI) designed the High Impact Supervision (HIS) program to provide the intensive and interactive training needed in order to better manage contemporary police environments. Specifically, the three-day HIS program will prepare first-line supervisors to meet the challenge of “critical shift” into a supervisory position.

This program addresses concepts that will help to enhance supervisory skills at a time when securing maximum employee productivity and ethics is vital. We must now ensure that our work environment runs smoothly inside and outside of the office, and JASI’s HIS program aims to accomplish this goal. All of our courses are instructed by current practitioners or recently retired executives. Key concepts and topics include, but are not limited to, the following:

Key Concepts for High Impact Supervision
Key Concepts Topics
Key management concepts
  • Strengths and weaknesses
  • Assessing yourself
Flexibility and effective supervision
  • Leadership and transformation
  • Knowing and developing staff
Dealing with problem employees
  • Four keys to better listening
  • Progressive discipline
Motivational theories
  • Strategies
  • Generation X officers
Vital problem-solving skills
  • Problem-oriented policing
  • Community partnership
Decision-making methods
  • Most effective techniques
  • Systems approach
Contingency planning
  • Identifying the correct people
  • Identifying the correct incidents
Performance appraisals
  • Use as a management tool
  • Causes of effective performance

View program learning objectives.

Cost: $450/person

Upcoming Courses

Co-sponsor: Easton Police Department
When: February 10, 2020 – February 12, 2020
Where: 48 N. 4th Street , Easton, PA
Co-sponsor: Manalapan Township Police Department
When: March 30, 2020 – April 1, 2020
Where: 120 Route 522, Manalapan, NJ
Co-sponsor: Quakertown Borough Police Department
When: June 8, 2020 – June 10, 2020
Where: 35 North 3rd St, Quakertown, PA
Co-sponsor: Monmouth County Sheriff's Office
When: June 24, 2020 – June 26, 2020
Where: 2500 Kozloski Road, Freehold, NJ
Co-sponsor: John H. Stamler Police Academy
When: September 30, 2020 – October 1, 2020
Where: 1776 Raritan Rd, Scotch Plains, NJ