High Impact Supervision

Co-sponsor: West Shore Regional Police Department

When: November 19, 2024 – November 21, 2024, 8:30 am – 4:30 pm
Where: West Shore Regional Police Department, 510 Herman Ave., Lemoyne, PA 17043
Cost: $549.00
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Contact Information

Paula Parker
Program Coordinator

Course Description

The Penn State Justice and Safety Institute (JASI) is pleased to partner with our co-sponsor to present this intensive and innovative program designed to provide additional tools to the first-line supervisor. This highly interactive three-day program is designed for first-line supervisors and those under consideration for promotion. High Impact Supervision (HIS) is a facilitator-led course engaging attendees in discussions, role-plays, self-assessments, and brainstorming activities.

HIS is designed to increase knowledge of the concepts learned in our POSIT course. This course utilizes the DISC method of management, which provides attendees with a connection to the situational leadership model learned in the POSIT course. HIS explores the myths and facts of motivation, provides attendees with ideas and concepts to motivate employees and instill critical thinking, and presents scientific evidence of how people are truly motivated. This course is designed to provide attendees with the concepts and ideas to work with their subordinates to create a work atmosphere that espouses autonomy, purpose, and mastery.

Attendees are given the opportunity to develop ideas on how to prepare and deliver performance appraisals, perform counseling sessions, and identify the structure and processes involved in contingency planning. These goals are accomplished through facilitation, group exercises, and role-playing. The attendees will be presented with critical situations and, utilizing group collaboration, will demonstrate their ability to apply critical thinking skills to handle these situations.

Key Concepts for High Impact Supervision
Key Concepts Topics
Key management concepts
  • Strengths and weaknesses
  • Assessing yourself
Flexibility and effective supervision
  • Leadership and transformation
  • Knowing and developing staff
Dealing with problem employees
  • Four keys to better listening
  • Progressive discipline
Motivational theories
  • Strategies
  • Generation X officers
Vital problem-solving skills
  • Problem-oriented policing
  • Community partnership
Decision-making methods
  • Most effective techniques
  • Systems approach
Contingency planning
  • Identifying the correct people
  • Identifying the correct incidents
Performance appraisals
  • Use as a management tool
  • Causes of effective performance


Course: High Impact Supervision (Course Description)
When: November 19, 2024 – November 21, 2024, 8:30 am – 4:30 pm
Where: West Shore Regional Police Department, 510 Herman Ave., Lemoyne, PA 17043


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